Privacy Policy

Effective Date: October 7, 2024

Fighter Factory Brisbane Pty Ltd (“we,” “us,” or “our”) is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://fighterfactory.com.au/ or interact with our services.

Information We Collect
We may collect the following types of personal information from you:

Information you provide: This includes information you voluntarily provide, such as your name, contact details (e.g., email address, phone number), and any other information you choose to share with us, such as emergency contact information or health and fitness details relevant to your participation in our programs.
Information automatically collected: When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring website, and pages visited.
Photos and videos: We may collect images or videos during classes, training sessions, or events at our gym for promotional purposes.

How We Use Your Information
We may use your personal information for the following purposes:

Service delivery: To provide, maintain, and improve our gym services and training programs.
Customer communication: To respond to inquiries, send updates about your membership or training sessions, and provide customer support.
Marketing and promotions: To send you promotional materials, special offers, and updates about gym events or classes. You can opt out of these communications at any time.
Photos and videos for promotional purposes: With your consent, we may use photos or videos featuring you in promotional content such as on our website, social media platforms, and marketing materials. If you do not wish to appear in such media, please notify us beforehand.
Social media posts: We regularly post updates about our classes, events, and member achievements on social media platforms. Members are welcome to engage with these posts, but we respect privacy preferences if you prefer not to be featured.
Health and safety: To ensure your safety during gym activities and respond appropriately in case of an emergency.

Disclosure of Your Information
We may disclose your personal information to:

Service providers: We may share your information with third-party service providers who assist us in operating our website, managing memberships, or delivering our services.
Marketing platforms: We may share your information with trusted partners to help us manage marketing communications or social media engagement.
Legal authorities: We may disclose your information to law enforcement or other authorities as required by law or in response to legal requests.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and there is always a risk of unauthorized access.

Your Rights
You may have certain rights regarding your personal information, including:

Access and correction: You have the right to request access to or correction of your personal information.
Opting out of marketing: You can unsubscribe from our promotional emails or marketing communications at any time.
Photo and video consent: If you do not wish to have your photos or videos used in our promotional materials, please inform us, and we will honor your request.

To exercise these rights, please contact us using the information provided below.

Use of Testimonials and Reviews
From time to time, we may request testimonials or reviews from our members. We will always seek your permission before posting any testimonials or reviews on our website, social media platforms, or marketing materials.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the revised policy will be effective as of the stated effective date.

Contact Us
If you have any questions about this Privacy Policy or our practices, or if you would like to make a request regarding your personal information, please contact us at:

Email: team@fighterfactory.com.au